New Home Sales Consultant
1 month ago
At Pacific Lifestyle Homes Inc, we are seeking a highly motivated and results-driven New Home Sales Consultant to join our team. As a key member of our sales team, you will be responsible for driving sales objectives and delivering exceptional customer experiences.
Key Responsibilities:
- Achieve or surpass monthly sales and appointment targets set by the sales manager.
- Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service.
- Ensure timely follow-up with leads and maintain accurate records in Salesforce to optimize sales opportunities.
- Present a confident and knowledgeable demeanor to customers, building trust and rapport.
- Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
- Assist in contract and sales document preparation, ensuring accuracy and compliance.
- Cultivate a positive customer experience by setting clear expectations and educating on the home buying process.
- Proactively address customer inquiries with professionalism and expertise.
- Collaborate with the Realtor/Broker community to drive Outside Realtor-generated sales, fostering strong partnerships.
- Utilize Salesforce and other contact management software to streamline processes and boost sales performance.
Requirements:
- Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
- Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
- Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.
- Problem-Solving: Creative problem-solving approach with empathy and confidence, prioritizing the company's interests.
- Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.
Work Environment:
We are an in-office culture with a general work schedule of 8:00 AM – 5:00 PM.
Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder.
Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process.
We are proud to be an Equal Opportunity Employer.
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