Caregiving Manager

3 weeks ago


Dallas, Texas, United States Home Helpers of Dallas Full time
Job Description
At Home Helpers of Dallas, we are seeking a highly organized and compassionate leader to fill the role of Client Care Manager/Scheduling Coordinator. This position is critical in ensuring the delivery of exceptional care to our clients, and we are looking for someone who thrives in a fast-paced environment and is passionate about making a real difference in the lives of seniors and individuals with disabilities.

Key Responsibilities:
  • Care Coordination: Match caregivers with clients based on individual care plans, ensuring continuity and quality of care.
  • Scheduling: Manage caregiver schedules, handle conflicts, and maintain accurate records using WellSky software.
  • Client Interaction: Oversee client well-being with periodic visits and maintain open communication to ensure satisfaction.
  • Caregiver Management: Interview, train, and evaluate caregivers. Provide coaching and support to ensure top-level performance.
  • Problem Solving: Address scheduling conflicts, call-offs, and client concerns promptly and creatively.

What We're Looking For:
  • A driven, highly organized multitasker who excels in managing schedules and care coordination.
  • A compassionate leader with strong communication skills who enjoys building rapport with both clients and caregivers.
  • Experience in caregiving, scheduling, or healthcare (preferred but not required).
  • Flexibility to work outside regular business hours when needed.

Qualifications:
  • Integrity, dedication, and a strong work ethic.
  • Proficiency in Microsoft Word, Outlook, and basic Excel.
  • Excellent problem-solving and interpersonal skills.
  • 1+ year of scheduling or caregiving experience preferred.
  • Knowledge of healthcare scheduling and WellSky software is a plus.


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