Caregiving Manager
3 weeks ago
At Home Helpers of Dallas, we are seeking a highly organized and compassionate leader to fill the role of Client Care Manager/Scheduling Coordinator. This position is critical in ensuring the delivery of exceptional care to our clients, and we are looking for someone who thrives in a fast-paced environment and is passionate about making a real difference in the lives of seniors and individuals with disabilities.
Key Responsibilities:
- Care Coordination: Match caregivers with clients based on individual care plans, ensuring continuity and quality of care.
- Scheduling: Manage caregiver schedules, handle conflicts, and maintain accurate records using WellSky software.
- Client Interaction: Oversee client well-being with periodic visits and maintain open communication to ensure satisfaction.
- Caregiver Management: Interview, train, and evaluate caregivers. Provide coaching and support to ensure top-level performance.
- Problem Solving: Address scheduling conflicts, call-offs, and client concerns promptly and creatively.
What We're Looking For:
- A driven, highly organized multitasker who excels in managing schedules and care coordination.
- A compassionate leader with strong communication skills who enjoys building rapport with both clients and caregivers.
- Experience in caregiving, scheduling, or healthcare (preferred but not required).
- Flexibility to work outside regular business hours when needed.
Qualifications:
- Integrity, dedication, and a strong work ethic.
- Proficiency in Microsoft Word, Outlook, and basic Excel.
- Excellent problem-solving and interpersonal skills.
- 1+ year of scheduling or caregiving experience preferred.
- Knowledge of healthcare scheduling and WellSky software is a plus.
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