Healthcare Operations Manager

4 weeks ago


The Dalles, Oregon, United States Mid-Columbia Center for Living Full time
Job Summary

The Clinical Manager at Mid-Columbia Center for Living is responsible for overseeing the operations of the Integrated Care Team. This includes supervising Care Coordinators and administratively supervising assigned Medical Providers and Registered Nurses. The ideal candidate will have a strong understanding of healthcare regulations and medical office procedures, as well as experience with financial planning and business development.

Key Responsibilities
  • Supervise and train staff to ensure compliance with clinical and program standards.
  • Manage patient flow and coordinate with medical staff to ensure excellent patient care, services, and cleanliness of the working environment.
  • Develop and implement policies and procedures to improve operational efficiency and ensure compliance with healthcare laws, regulations, and standards.
  • Manage the team's budget and ensure cost-effective operations.
  • Handle patient complaints and resolve issues in collaboration with Human Resources and Quality Improvement.

Requirements
  • Bachelor's degree in Healthcare Administration, Business, or a related field, or four years of experience in healthcare administration, hospital administration, clinic management, or a related field.
  • One year of experience as a Practice Administrator/Clinic Manager or similar role in healthcare.
  • Knowledge of healthcare regulations and medical office procedures.
  • Experience with financial planning and business development preferred.
  • Strong understanding of healthcare operations and patient care.
  • Bilingual fluency in Spanish/English is preferred.

What We Offer
  • Competitive salary, dependent on experience.
  • 95% employer-paid comprehensive medical, dental, and vision coverage for employees only.
  • PERS Retirement Contribution.
  • 11 Holidays including 1 floating holiday.
  • 15 vacation days a year for exempt employees.
  • 12 sick days a year.
  • Education reimbursement and loan forgiveness- HRSA.

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