Financial Services Representative

5 days ago


Annapolis, Maryland, United States Navy Federal Credit Union Full time
Navy Federal Credit Union Job Overview

Navy Federal Credit Union is a leading financial institution dedicated to providing exceptional service to its members. We offer a wide range of products and services designed to meet the unique needs of our customers.

We are currently seeking a skilled Financial Services Representative to join our team. This role will involve providing personalized support to our members, helping them navigate our products and services, and ensuring they have a seamless experience with us.

This is an exciting opportunity to work with a dynamic and forward-thinking organization that values innovation, teamwork, and customer satisfaction. If you are passionate about delivering exceptional service and have a strong desire to make a positive impact, we encourage you to apply for this position.

Key Responsibilities

* Analyze and resolve complex member account issues
* Provide expert guidance on Navy Federal's products and services
* Assist members with submitting loan and credit card applications
* Ensure cash and other negotiable instruments are handled properly
* Identify opportunities to cross-sell products and increase revenue
* Collaborate with colleagues to achieve business objectives

Requirements

* Bachelor's degree in a related field (or equivalent experience)
* 2+ years of experience in financial services or a related industry
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving abilities
* Ability to work independently and as part of a team

Benefits

* Competitive salary: $60,000 - $80,000 per year
* Comprehensive benefits package, including medical, dental, and vision insurance
* Generous paid time off and holidays
* Opportunities for professional growth and development

About Us

Navy Federal Credit Union is a not-for-profit, member-owned financial cooperative with over 10 million members worldwide. We are proud to be one of the largest credit unions in the world, with a reputation for excellence and a commitment to serving our members' financial needs. Join our team and become a part of a dynamic and innovative organization that values its employees and strives to make a positive impact in the communities we serve.

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