Salesforce Business Analyst and Quality Assurance Specialist

7 days ago


Everett, Massachusetts, United States HexaQuEST Global, Inc. Full time
Job Description

We are seeking a highly skilled Salesforce Business Analyst and Quality Assurance Specialist to join our team at HexaQuEST Global, Inc. in an exciting opportunity.

About the Role:

  • This is a challenging role that requires a strong understanding of Salesforce and its applications.
  • The ideal candidate will have extensive experience in business analysis and quality assurance with a proven track record of delivering high-quality results.
  • You will work closely with cross-functional teams to ensure that all requirements are met and that the project is delivered on time and within budget.
  • Your expertise in Salesforce configuration options, including custom objects, fields, workflows, validation rules, and process builder will be invaluable in this role.

Key Responsibilities:

  1. Business Analysis:
    • Collaborate with product owners and other business stakeholders to elicit, analyze, and document business requirements related to Salesforce implementations or enhancements.
    • Conduct interviews, workshops, and meetings to gather and validate requirements.
    • Translate business needs into functional specifications and user stories.
  2. Quality Assurance:
    • Develop and execute test plans, test cases, and test scripts to ensure quality assurance in Salesforce applications.
    • Conduct functional, regression, and integration testing to identify defects and ensure adherence to requirements.
  3. Documentation and Communication:
    • Create and maintain documentation such as process flows, use cases, and business rules in Confluence and SharePoint.
    • Document and track defects and participate in defect triage meetings.
  4. Continuous Improvement:
    • Contribute to the continuous improvement of QA processes and methodologies across EOE IT.

Requirements:

  • Bachelor's degree in business administration, information systems, computer science, or related field.
  • Demonstrated experience working with Salesforce as either an administrator or developer.
  • Proven experience (5 years or more) in business analysis and quality assurance roles.

Preferred Skills:

  • Proficiency in wireframing tools such as Figma or similar software.
  • Proficiency in Tableau and PowerBI.
  • Certification in Business Analysis (e.g., CBAP) or Quality Assurance (e.g., ISTQB).

What We Offer:

  • A competitive estimated salary of $85,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.

About Us:

HexaQuEST Global, Inc. is a leading provider of innovative technology solutions. We are committed to delivering high-quality results and exceeding our clients' expectations.

Contact Information:

Please note that we do not accept unsolicited resumes or applications. If you are interested in this opportunity, please submit your application through our website.



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