Technical Operations Engineer

7 days ago


Chicago, Illinois, United States The Judge Group Full time

The Judge Group is seeking an experienced Technical Operations Engineer to join our team. This role will be responsible for automating repeatable and frequent operational processes and procedures for large-scale hotel reservation systems.

Job Summary:

We are looking for a highly skilled engineer with a strong background in automation, DevOps, and technical operations. The ideal candidate will have experience working with bare metal servers, containers, and modern web and mobile application environments.

Key Responsibilities:

  • Automate repeatable and frequent operational processes and procedures
  • Monitor Key Performance Indicators (KPI's) for website and applications
  • Remediate all Security Vulnerabilities related to the platforms
  • Perform platform upgrades using established automated procedures
  • Participate in Change, Incident, and Problem management including Root Cause Analysis
  • Improve and document operational and troubleshooting procedures

About Us:

The Judge Group is a leading provider of talent solutions and technology services. We help companies build high-performing teams and improve their business outcomes.

What We Offer:

  • An estimated salary range of $120,000 - $160,000 per year
  • A competitive benefits package, including health insurance, 401(k), and paid time off
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive work environment with a team of experienced professionals

Requirements:

  • 5+ years experience hands-on production support on bare metal servers and containers
  • A quick learner and self-starter eager to learn new technologies with automation mindset
  • 4+ years experience with Ansible, Bash, Python, Perl or similar scripting language
  • 4+ years experience with modern web and mobile application environments (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc)
  • 4+ years with Docker and Kubernetes
  • Experience with Ansible and Salt Stack or similar configuration management tool
  • Experience with Stash/Bitbucket or similar code repository tool
  • Experience with web application technologies including HTML, JavaScript, Node.js, Nginx, React
  • Working knowledge of incident, problem, and change management best practices

PREFERRED QUALIFICATIONS:

  • Large scale eCommerce industry experience
  • Experience with the implementation and management of procedures in a technical operations environment, including managing and reporting on quality and operational metrics
  • Experience with APIs, service-oriented architecture (SOA), and microservices
  • Experience configuring Nagios or similar monitoring tool
  • Experience with DataDog or similar Application Performance Monitoring (APM) tool
  • Experience with Jenkins, Gitlab or similar CI/CD tool
  • 4+ years Elasticsearch Management: Design, deploy, and maintain Elasticsearch clusters, ensuring optimal performance and scalability
  • Preferred candidate is passionate about the hospitality industry


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