Service Support Associate

4 weeks ago


Des Moines, Iowa, United States Dave & Buster Full time
Job Title: Service Support Associate

Job Summary:
We are seeking a Service Support Associate to join our team at Dave & Buster's. As a Service Support Associate, you will be responsible for maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service.

Key Responsibilities:
  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Adhere to all company safety and sanitation policies and procedures.
  • Responsible for bus stand cleanliness and stocking.
  • Ensures wait stations remain clean.
  • Empties trash and spot sweeps whenever floor needs it, or when a Manager requests.
  • Performs opening/closing responsibilities, including party breakdown/duties.
  • Restocks and prepares supplies for shift change and or close.
  • Ensures food is properly garnished prior to running out to Guests.
  • Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
  • Busses and resets tables.
  • Delivers food to tables and ensures the Guests have everything they need.
  • Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
  • Assists in party setup.
  • Maintains cleanliness of restrooms, including restocking of supplies.
  • Cleans high chairs and booster chairs.
  • Assists other Team members as needed or when business needs dictate.
Requirements:

Physical Demands:
  • Work days, nights, and/or weekends as required.
  • Work in noisy, fast paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
Compensation:
  • Compensation is from $4.35 - $11 per hour


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