Auto Service Operations Director

4 days ago


San Jose, California, United States Stress Free Auto Care Full time

Stress Free Auto Care, a leading provider of automotive services, is seeking an exceptional Automotive Assistant General Manager to join their team. This role offers a unique opportunity for a skilled and ambitious individual to lead a team of experienced technicians and play a pivotal part in shaping the company's growth strategy.

Key Responsibilities
  • Leadership and Team Management: Supervise and guide a team of automotive technicians, ensuring efficient workflow and adherence to quality standards.
  • Technical Expertise: Perform advanced diagnostic tests and repairs on vehicles, serving as a mentor and resource for junior technicians.
  • Training and Development: Provide technical guidance and training to enhance the skills and capabilities of team members.
  • Customer Satisfaction: Collaborate closely with service advisors to ensure clear communication and understanding of customer vehicle concerns.
  • Operational Efficiency: Oversee the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations.
  • Safety and Compliance: Ensure compliance with all safety protocols and regulations, maintaining a clean and organized work environment.
Requirements
  • Experience: Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components.
  • Leadership Skills: Strong leadership and managerial skills with the ability to motivate and develop a team.
  • Certifications/Licenses: Valid driver's license & clean driving record.
  • Skillset: Excellent problem-solving and diagnostic skills, attention to detail, and ability to work in a fast-paced environment to meet or exceed hourly goals.
Benefits
  • Competitive Compensation: $80,000 - $100,000 per annum (estimated), depending on experience.
  • Paid Time Off: Generous PTO package and 6 annual paid holidays.
  • Insurance Benefits: Comprehensive medical, dental, and vision insurance.
  • Retirement Plan: 401(k) matching program.
  • Ongoing Training: Paid skills enhancement training and employee development programs.
  • Discounts: Employee discounts on services and parts.
  • Relocation Assistance: Equipment/toolbox relocation assistance available.
  • Referral Program: Employee referral program available.
About Stress Free Auto Care

A modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. Our mission is simple: make auto care a trustworthy experience for everyone.

We're a rapidly expanding company with a growing footprint and a commitment to innovation and excellence. Join us on this exciting journey and contribute to shaping the future of automotive services.



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