Optometrist - Monroeville, PA - LensCrafters

1 month ago

Monroeville, Pennsylvania, United States Luxottica Retail North America Inc. Full time
Job Summary

The Associate Optometrist is a key leader in our organization, responsible for delivering exceptional patient care and driving business results through collaboration and teamwork. This role requires a strong commitment to quality patient care, as well as the ability to maximize results and practice growth through strong partnerships with the MOD, SMM, and team.

Main Responsibilities

* Ensure all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results and practicing growth through strong partnerships with the MOD, SMM, and team.
* Deliver key performance indicators and serve as a leading ambassador of the Brand inside and outside the organization, driven by passion and high standards to always go above and beyond.
* Operate as a successful stakeholder to all leaders within the organization and local market, placing the patient/customer first and delivering excellent service.
* Strive to exceed expectations on all KPIs.

Key Performance Indicators

* Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
1. Address all patients/customers visual lifestyle needs
2. Make eyewear recommendations based on patients/customers' needs
3. Explain each step of the eye exam; listen carefully to patients/customers
4. Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being
5. Communicate effectively with patients the need for annual eye exams

* Ensure all patients are appointed in TAB for their next eye exam
* Conducts all services in accordance with protocol and accepted standards of care
* Ensures all patients receive accurate diagnosis and appropriate recommendations
* Establishes a positive Doctor/patient relationship
* Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences
* Ensures office systems are maintained

Requirements

* Doctor of Optometry
* Commitment to quality patient care
* Knowledge of current Optometric theory and technology
* Strong communicator and listener
* Problem-solving ability
* Solid Organization skills

Benefits

* Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements
* In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package
* Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts

Equal Opportunity Employer

Luxottica Retail North America Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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