Barista - Part-Time

7 days ago

State College, Pennsylvania, United States Barnes & Noble Full time
Job Summary

We are seeking a highly skilled and passionate Barista to join our team at Barnes & Noble. As a Barista, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our customers. Your passion for coffee and commitment to quality will ensure that every drink you create exceeds our customers' expectations.

Key Responsibilities
  • Work on the cafe floor, requiring physical activity and sales floor when needed.
  • Deliver perfect beverages that exceed customer expectations through engagement, rapport-building, and friendly, fast service.
  • Make relevant beverage and food recommendations to create an engaging experience for customers.
  • Ensure the cafe is welcoming to all customers by maintaining a stocked bake case and neatly displayed merchandise.
  • Take pride in maintaining a clean and tidy environment, knowing that cleanliness is essential to the customer experience.
  • Execute operational standards correctly, in a timely manner, and in accordance with cafe standards, safety, and health codes.
  • Protect company assets by adhering to processes and working efficiently to control waste and shrink.
  • Recognize and offer to help customers and employees with urgency and care.
Requirements
  • Passionate about the products we serve.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Listen to people and enjoy solving problems.
  • Make correct recommendations for handcrafted beverages and food items that satisfy customers.
  • Well-organized, efficient, and able to multi-task.
  • Can clearly and respectfully communicate and express oneself.
Expected Behaviors
  • Treat customers as the first priority at all times.
  • Take initiative and consistently grow and expand cafe knowledge.
  • Enjoy making recommendations and engaging with others.
  • Exhibit and demonstrate initiative.
  • Support company goals and initiatives and be a team player.
  • Show respect and kindness to fellow employees and customers.
  • Accept responsibility and execute all assignments correctly and with care.
  • Accept coaching and feedback from others openly.
  • Flexible and able to adapt to an ever-changing environment.
EEO Statement

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We provide equal employment opportunity for all, without regard to self-identified, perceived, or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height, and/or weight, pregnancy, childbirth, and related medical conditions, reproductive health decisions, or any other self-identified, perceived, or actual characteristic protected by applicable federal, state, or local laws and ordinances.

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