Cyber Security Professional, IT Infrastructure Specialist

1 week ago


Long Island City, United States City of New York Full time

Company Overview:

The New York City Department of Health and Mental Hygiene is a world-renowned public health agency dedicated to protecting and improving the health of all New Yorkers.

Salary:

We offer a competitive salary range of $83,000 - $119,500 per year, based on experience.

About this Role

Job Description:

As an IT Infrastructure Specialist in our Bureau of Network Technology and Telecommunication Services, you will play a crucial role in providing a highly reliable and available network infrastructure and services for our programs, staff, and external partners.

  • You will conduct IT security surveys of Child Care field operations, IT equipment, and facilities.
  • You will perform computer diagnostic and troubleshooting processes to resolve network, hardware, and software errors.
  • You will manage and prioritize incoming support requests, ensuring timely resolution of desktop-related issues and AV system maintenance tasks.

Required Skills and Qualifications:

To be successful in this role, you must have a baccalaureate degree in cyber security, network security, computer science, or a related field, or equivalent experience and education. You must also possess excellent problem-solving skills, strong communication abilities, and the ability to work collaboratively as part of a team.

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, and paid time off.

Others:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce. We strive to create a work environment that is free from discrimination and harassment based on any protected characteristic.



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