Spa Front Desk Operations Manager

1 week ago


Ashland, Oregon, United States Ashland Springs Hotel Full time

We are seeking a highly motivated and experienced Spa Front Desk Supervisor to join our team at Ashland Springs Hotel. As a key member of our spa operations team, you will be responsible for ensuring the smooth and efficient operation of the spa front desk.

About the Role

The ideal candidate will have excellent communication and interpersonal skills to interact with guests and manage the spa reception team effectively. You will also need to be highly organized and detail-oriented to manage the spa front desk and booking system.

Your main goal will be to ensure that our guests have a relaxing and enjoyable experience at our spa. To achieve this, you will need to supervise the spa reception team, handle guest inquiries, complaints, and feedback in a professional and timely manner, and assist with scheduling appointments and managing the spa's booking system.

In addition, you will collaborate with the spa manager to develop and implement new policies and procedures to improve the spa's operations. This may include implementing new software systems or updating existing ones to improve efficiency and customer service.

Responsibilities
  • Supervise the spa reception team and ensure they provide exceptional customer service to our guests
  • Manage the spa front desk and ensure it is always clean, organized, and well-stocked
  • Handle guest inquiries, complaints, and feedback in a professional and timely manner
  • Assist with scheduling appointments and managing the spa's booking system
  • Collaborate with the spa manager to develop and implement new policies and procedures
Requirements
  • High school diploma or equivalent
  • 2+ years of experience in a customer service or hospitality role
  • 1+ years of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
Benefits
  • Competitive salary ($18-18 per year)
  • Company paid Life Insurance and Accidental Death and Dismemberment coverage
  • Local Discounts at our other properties
  • Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
  • Great EAP Benefits, day one

We are an equal opportunity employer and welcome applications from all qualified candidates.



  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    About the RoleWe are seeking an experienced and highly motivated Spa Front Desk Team Lead to join our team at Ashland Springs Hotel. As a key member of our spa operations team, you will be responsible for ensuring the smooth and efficient operation of the spa front desk, providing exceptional customer service to our guests, and supervising the spa reception...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    A career opportunity has arisen at Ashland Springs Hotel for a Customer Service Supervisor to oversee the smooth operation of our spa front desk and lead our reception team.Responsibilities:Supervise the spa reception team to ensure exceptional customer service deliveryManage the spa front desk ensuring it is always well-organized and efficiently...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Ashland Springs Hotel, a prestigious hotel in the heart of Ashland, Oregon, is seeking an exceptional guest service professional to join our luxurious spa team. As our Spa Front Desk Agent, you will be responsible for creating memorable experiences for our valued guests by providing top-notch service and ensuring seamless operations.This role offers the...


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Job OverviewWe are seeking a highly motivated and experienced Luxury Spa Operations Manager to join our team at Ashland Springs Hotel.


  • Ashland, Oregon, United States Ashland Springs Hotel Full time

    Imagine working in a serene spa environment, where guests come to relax and rejuvenate. As our Luxurious Spa Guest Services Coordinator, you'll be the welcoming face of our hotel, providing exceptional guest service and ensuring smooth operations.About UsAshland Springs Hotel is a prestigious hotel located in charming Ashland, Oregon. Our historic hotel...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    Ashland Hills Hotel is seeking an experienced and skilled Dedicated Banquet Operations Manager to join our team.About the Role:We are looking for a professional who can assist the Banquet Manager in overseeing the daily operations of our banquet department. This includes ensuring that all events are executed flawlessly, managing staff, and maintaining high...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    About the Role:Ashland Hills Hotel is seeking an experienced Assistant Banquet Manager to oversee daily operations of our banquet department. This includes ensuring flawless execution of events, managing staff, and maintaining high customer satisfaction levels.Responsibilities:Assist the Banquet Manager in overseeing daily operationsEnsure all events are...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    About the Role:Ashland Hills Hotel is seeking an experienced Banquet Operations Coordinator to join our team. As a key member of our banquet department, you will assist in overseeing daily operations and ensuring flawless execution of events.Key Responsibilities:Assist the Banquet Manager in managing staff, including scheduling, training, and performance...


  • Ashland, Oregon, United States Ashland Hills F&B Full time

    About Ashland Hills F&B:We are a dynamic food and beverage company seeking an experienced Senior Event Operations Coordinator to join our team. This individual will be responsible for assisting the Banquet Manager in overseeing the daily operations of our banquet department.Key Responsibilities:Assist in planning and executing events with high levels of...


  • Ashland, Oregon, United States Providence Full time

    About the RoleAs a seasoned Nurse Manager at Providence Medford Medical Center, you will be responsible for leading effective care delivery through strong caregiver engagement and wise use of resources. Your goal will be to establish an environment where healing and wellness are optimized and the core values of the organization are realized for both patients...


  • Ashland, Oregon, United States Foureight Transitions Llc Full time

    About Foureight Transitions LlcWe are a behavioral health clinic in Ashland, OR, dedicated to empowering clients through self-discovery and holistic treatment. Our goal is to create meaningful change in clients' lives while contributing to the vitality of our community.Job SummaryWe are seeking a qualified Registered Professional Counselor Associate to join...


  • Ashland, Oregon, United States Ashland Hills Hotel Full time

    Job OverviewAshland Hills Hotel seeks an experienced Executive Banquet Coordinator to oversee the daily operations of our banquet department. This role involves assisting the Banquet Manager in ensuring that all events are executed flawlessly and to the highest standards.Key Responsibilities:Assist the Banquet Manager in overseeing the daily operations of...


  • Ashland, Oregon, United States Ashland Hills F&B Full time

    Job OverviewAshland Hills F&B is seeking an experienced Assistant Banquet Manager to oversee the daily operations of our banquet department.


  • Ashland, Oregon, United States Market of Choice Full time

    Market of Choice Kitchens: A Leader in Fresh Food ProductionWe are currently seeking a highly skilled and experienced Assistant Kitchen Manager to join our team at Market of Choice. This is a fantastic opportunity for someone who is passionate about delivering high-quality products and providing excellent customer service.The estimated salary range for this...


  • Ashland, Oregon, United States John L. Scott Real Estate Full time

    Job SummaryAs a Residential Real Estate Agent with John L. Scott Real Estate, you will be responsible for building and maintaining a network of clients and industry contacts. You will advise clients on property preparation, staging, and improvements, and manage all required documentation to ensure accuracy and legal compliance.Key ResponsibilitiesBuild and...


  • Ashland, Oregon, United States John L. Scott Real Estate Full time

    **Residential Real Estate Career Opportunity**We are seeking a motivated and results-driven Dedicated Residential Sales Expert to join our team. As a key member of our sales force, you will be responsible for building and maintaining relationships with clients, advising them on property preparation, staging, and improvements, and managing all required...


  • Ashland, Oregon, United States Accountable Healthcare Staffing Full time

    Med Surg Travel Assignment in OregonAccountable Healthcare Staffing is seeking a medical professional to fill a 13-week travel assignment in Ashland, Oregon.Specialty: Med SurgDiscipline: RN36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe offer a competitive pay package based on 12 hour shifts and 36 hours per week, with tax-free stipend...


  • Ashland, Oregon, United States Asante Health System Full time

    Medical Director Opportunity in Primary CareWe are seeking a skilled Nurse Practitioner to join our team as a Medical Director in Primary Care. This role offers a competitive salary and a comprehensive benefits package.About the Role:This is a full-time position with a flexible schedule.The ideal candidate will have experience in leadership and management...


  • Ashland, Oregon, United States Coming Attractions Theatres Full time

    Job SummaryWe are seeking a highly motivated Theatre Floor Staff member to join our team at Coming Attractions Theatres, Inc. As a key member of our theatre operations, you will be responsible for delivering exceptional guest service, maintaining a clean and welcoming environment, and ensuring the smooth operation of ticket and concession sales.About the...

  • Nurse Practitioner

    1 week ago


    Ashland, Oregon, United States Aequor Technologies Full time

    Aequor Technologies seeks a skilled Registered Nurse (RN) to join our team as a Med Surg specialist. As a key member of our healthcare staff, you will provide comprehensive care to patients in the Medical-Surgical unit, managing various medical conditions and post-operative care.Job OverviewThe successful candidate will possess strong understanding of...