Parts Advisor

4 weeks ago

Spanish Fork, Utah, United States LVT Corp Full time
About LVT Corp

LVT Corp is a pioneering company in the field of security hardware, dedicated to making the world a safer and more secure place. Our cutting-edge SaaS platform enables rapid deployment of security solutions, revolutionizing the way businesses protect their assets.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Parts Advisor. As a key member of our operations team, you will be responsible for ensuring timely support for our Live Units, effectively communicating with large customers and internal teams, and maintaining customer satisfaction.

Responsibilities

• Engage with large customers, fostering trust and long-term relationships.
• Ensure timely and accurate shipments using platforms like UPS, FedEx, etc.
• Process and fulfill orders through our ERP/Sales system.
• Collaborate with cross-functional teams to streamline parts operations.
• Work with stakeholders to define new kits and components that simplify field installations.
• Maintain up-to-date records of parts inventory, sales, and replacements, with a focus on transparency and communication.
• Contribute to the overall success of the team, ensuring smooth parts operations and a positive customer experience.

Qualifications

• B.S/B.A a plus
• Proven ability to communicate effectively with both internal teams and external customers.
• Sales or customer service experience, with a track record of building strong relationships.
• Familiarity with Microsoft Office and ERP/WMS systems is a plus.
• Strong attention to detail and a collaborative team player.
• Ability to adapt to a fast-paced team in a warehouse environment.

Why Join Us

LVT Corp offers a unique work environment that values employee growth and well-being. As a member of our team, you will have the opportunity to work with a talented group of individuals who are passionate about making a difference in the world. We offer a comprehensive benefits package, including health, vision, and dental insurance, 401(k) matching, and paid time off. Additionally, we provide opportunities for professional development and career advancement.

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