Front Desk Representative
3 weeks ago
About the Front Desk Role
We're seeking a motivated and friendly Front Desk Agent to join our team at Blue Sky Hospitality Solutions. As a key member of our hospitality team, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.
Front Desk Responsibilities
- Greet all guests, assisting them with their visit
- Check-in and check-out all guests in a professional and hospitable manner
- Address all client queries and concerns
- Assist guests with all reservation needs
- Answer all phone calls, redirecting calls to the proper party as needed
- Keep a neat and tidy front desk area
- Provide additional administrative support as needed
Requirements
- Previous experience in a Front Desk Agent or similar role preferred
- FOSSE experience preferred
- High school diploma
- Proficient with Microsoft Office Suite
- Ability to use office equipment, including printers, fax machines and scanners
- Superb multitasking and organizational skills
- Great problem-solving skills
- A friendly, customer service-oriented personality
- Fantastic communication skills
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