Medical Care Coordinator

6 days ago

Dayton, Ohio, United States Equitas Health Full time
Job Summary

We are seeking a Medical Care Coordinator to join our team at Equitas Health. In this role, you will provide nursing care to patients in our medical center and be part of a multidisciplinary team that provides comprehensive medical care to patients living with HIV/AIDS.

Responsibilities
  • Assist and support the provision of medical and nursing care throughout the clinic, providing direct nursing care to patients accessing our services.
  • Provide comprehensive care to patients who call on the phone for assistance, triaging their medical needs and arranging sick visits as necessary.
  • Review and complete daily tasks as requested by the Nurse Practitioner and clinic manager.
  • Prepare exam rooms for patient visits, sterilizing and cleaning surfaces, and restocking supplies.
  • Be responsible for infection control procedures in the facility, as established by the agency.
  • Greet and room patients, effectively communicating with the receptionist through our electronic health record scheduling system.
  • Collect vitals, chief complaint, medical history, medication list, and reason for visit within our electronic health record.
  • Coordinate exchange between the clinic and pharmacy before, during, and after the visit to ensure an efficient flow.
  • Document all care provided, including specialty care, telephone triage calls, and medication refills, in the electronic medical chart, consistent with standard nursing practice and as directed by agency policies and procedures.
  • Process patient referrals for specialty care and follow-up, as needed, to ensure quality specialty care was provided.
  • Communicate with internal and external case managers regarding Ryan White approvals, referrals, Patient Assistance Programs, and documentation for the Ohio HIV Drug Assistance Program.
  • Provide follow-up phone calls to clients or other professionals as needed.
  • Educate patients on HIV disease, medical care issues, and adherence strategies to prescribed medications, assessing patient risk behaviors and educating them in prevention of HIV transmission.
  • Develop a strong collaborative relationship with the HIV medical community to enhance patient access to services, including specialists.
  • Comply with Equitas Health's Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
Requirements
  • An active and unsanctioned license as a Licensed Practical Nurse.
  • Certification in CPR/BLS.
  • Three years or greater experience in a medical setting.
  • Thorough knowledge of nursing practice standards.
  • Ability to be flexible in work hours.
  • Exemplary customer service skills, as well as written and verbal communication skills.
  • Knowledge of health and social service needs of persons with HIV/AIDS.
  • Must have sensitivity to, interest in, and competence in cultural differences, HIV/AIDS, minority health, sexual practices, chemical dependency, and a demonstrated competence in working with persons of color and the gay/lesbian/bisexual/transgender community.
  • Proficiency in all Microsoft Office applications and other computer applications required.
About Us

Equitas Health is a leading healthcare organization serving the Midwest region. Our mission is to provide high-quality healthcare services to individuals and families affected by HIV/AIDS and other health disparities.

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