Healthcare Business Development Professional
3 weeks ago
At Lucent Health Solutions, Inc., we seek an experienced Account Manager to support our Account Executive Team in managing a portfolio of clients and brokers. The ideal candidate will possess excellent communication skills, be able to identify and address benefit plan issues, and work closely with our Operations Team to ensure seamless administration of client benefit programs.
Key Responsibilities:
• Provide exceptional customer service to clients and brokers, addressing escalated claims, billing, and enrollment inquiries
• Focus on retaining existing business through strategic relationship-building and account growth
• Collaborate with Senior Account Executives on new business and renewal implementation tasks
• Assist in reporting requests, including weekly, monthly, and quarterly specialty plan analysis
• Support special projects as needed
Requirements:
• 3+ years of experience in the healthcare or health information management industry, preferably with third-party and/or commercial payer and/or self-funded service experience
• Proven account management skills in the healthcare industry
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, with advanced Excel skills desired
• Bachelor's degree preferred
What We Offer:
Lucent Health Solutions, Inc. is a dynamic organization committed to delivering exceptional service and support to our clients. As an Account Manager, you will have the opportunity to work closely with our experienced team, develop your skills, and contribute to the growth and success of our business.
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