Automotive Service Manager
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Service Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing the workflow of technicians, and promoting our services to customers.
Key Responsibilities:
- Greets customers in a friendly and professional manner
- Develops relationships with customers and exceeds their expectations
- Coordinates the workflow of technicians to ensure efficient service delivery
- Recommends and sells needed tires and auto repair/maintenance services to customers
- Explains all service options to customers, including time and cost estimates
Qualifications and Skills:
- Generates service order estimations and quotes for customers
- Schedules appointments and maintains an organized schedule
- Conducts post-repair follow-up with customers
- Resolves customer complaints in a timely and professional manner
- Educates and sells vehicle warranties to customers when needed
- Service Advisor experience preferred
- Must be able to manage in a fast-paced work environment
- Must have great customer service skills, phone, and computer
- Must be fluent in both English and Spanish
Benefits:
- Competitive base wage based on experience
- Commissions on sales
- Medical insurance
- Paid time off
- Will work five-six days a week, Monday-Saturday
- No Sunday work
- BI-Weekly paycheck
- Job Type: Full-time
- Additional Compensation: Commissions
- Benefits offered: Paid time off, Health insurance, Employee discounts, Flexible schedules, Workplace perks such as food/coffee and flexible work schedules, Others
- Glendale and Norwalk CA locations are available for work
About Best Buy Tire Pros:
Best Buy Tire Pros is a professional automotive service, maintenance, and repair company, family-owned and operated since 1980. We have two locations servicing the southern California area.
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