Director of Insurance Restoration Operations

5 days ago


Cincinnati, Ohio, United States Gutter Guards America Full time
Company Overview

Gutter Guards America is a leading provider of insurance restoration services, dedicated to delivering exceptional results in the roofing sector.

Salary

We offer a competitive salary with performance-based bonuses, ensuring that our team members are rewarded for their expertise and dedication.

Job Description

The Director of Insurance Restoration Operations will play a pivotal role in expanding our market presence and driving growth in the insurance restoration sector. This position involves overseeing the management of insurance claims, coordinating with adjusters, and guiding the team in excelling at selling roofing, siding, gutters, and guards to maximize profits while ensuring customer satisfaction.

Key Responsibilities:
  • Recruit, train, and mentor a high-performing team specializing in insurance roofing claims and sales.
  • Develop and execute strategies to optimize the insurance claim process and exceed sales targets.
  • Conduct continuous training on insurance policies, claim procedures, and effective communication with adjusters.
  • Foster relationships with insurance companies and adjusters to streamline the claims process.
  • Ensure compliance with all relevant insurance regulations and company policies.
  • Oversee the accurate documentation and processing of insurance claims.
  • Foster a positive team culture that drives results and personal growth.
Required Skills and Qualifications
  • Proven track record in managing insurance roofing projects and teams.
  • Extensive experience in handling insurance claims, particularly in the roofing sector.
  • In-depth knowledge of insurance policies, claim procedures, and industry regulations.
  • Expertise in the roofing industry, including materials, installation techniques, and current market trends.
  • Strong communication, negotiation, and leadership skills.
  • Ability to read and interpret insurance policies and explain them to customers.
  • Passion for customer service and problem-solving in high-stress situations.
  • High level of self-motivation and a results-oriented mindset.
Benefits
  • Competitive Salary: $120,000 - $150,000 per year.
  • Performance-Based Bonuses: up to 20% of annual salary.
  • Abundant Opportunities for Career Growth: we invest in our team members' professional development.
  • Innovative Culture: join a forward-thinking team at the forefront of the insurance restoration and roofing industry.
  • Brand Reliability: Gutter Guards America holds a BBB A+ rating and outstanding reviews on Google and TrustPilot.

This is an excellent opportunity for a seasoned professional to lead in the dynamic field of insurance roofing, manage a specialized team, and contribute to an industry leader.



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