Retail Banking Supervisor

6 days ago


Bedford, Massachusetts, United States TD Bank Full time
Job Description:

We are seeking an experienced Retail Banking Supervisor to join our team in Massachusetts. As a key member of our leadership team, you will be responsible for overseeing the day-to-day activities of our retail banking operations, ensuring exceptional customer service and driving business growth.

About the Role:

This is an exciting opportunity to lead a high-performing team of bankers in delivering outstanding customer experiences, achieving sales targets, and maintaining operational excellence. You will work closely with colleagues across various departments to drive business results, implement process improvements, and foster a positive and inclusive work environment.

Key Responsibilities:

* Supervise and motivate a team of bankers to achieve individual and team objectives
* Provide coaching, guidance, and development opportunities to ensure team members have the skills and knowledge needed to excel in their roles
* Foster a culture of customer-centricity, empathy, and respect within the team
* Drive sales growth through effective sales strategies, product knowledge, and relationship-building
* Ensure operational efficiency, accuracy, and compliance with regulatory requirements

Requirements:

* 2+ years of experience in retail banking or a related field
* Proven track record of success in leading teams, driving sales growth, and improving operational efficiency
* Strong communication, interpersonal, and leadership skills
* Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
* Bachelor's degree in Business Administration, Finance, or a related field

What We Offer:

* Competitive salary: $63,000 - $85,000 per year (estimated)
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
* Recognition and rewards for outstanding performance and contributions to the team

Location: Bedford, Massachusetts, United States of America

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