Retail Sales Associate
4 weeks ago
The Sales Associate for Brigham & Women's Hospital's Gift Shop plays a vital role in maintaining a customer-centric retail environment within the hospital. This position requires a unique blend of sales, customer service, and operational skills to ensure a seamless shopping experience for patients, visitors, and staff.
Key Responsibilities:
Process transactions accurately through the cash register, utilizing mathematical skills and familiarity with computers.
Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
Maintain a clean and visually appealing sales floor, working closely with the Store Manager to ensure displays are well-organized and merchandise is properly priced and stocked.
Assist in transporting merchandise, making occasional floral deliveries, and taking phone orders as needed.
Working Conditions:
Work in a fast-paced and stressful environment, adapting to changing circumstances and priorities.
Lift up to 30 pounds and stand for extended periods, up to 3-5 hours, as needed.
Collaborate with other Gift Shop team members to achieve common goals and objectives.
Requirements:
Previous retail experience, preferably in a high-volume, customer-service-oriented environment.
Cash handling experience and familiarity with cash registers and computers are essential.
High School Diploma or equivalent and fluency in English are required.
Equal Employment Opportunity Statement:
BWH is an Affirmative Action Employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates and are an equal opportunity employer.
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