Creative Retail Team Associate

7 days ago


Coralville, Iowa, United States Michaels Arts and Crafts Full time

We are seeking a talented and customer-focused team member to join our retail team as a Creative Retail Team Associate. This role is an excellent opportunity to work in a dynamic environment, delivering exceptional customer service and helping customers find their creative inspiration.

About the Role

As a Creative Retail Team Associate, you will be responsible for providing a fast and friendly checkout experience, executing cash handling to standards, and engaging customers on the benefits of our rewards program and private label credit cards. You will also assist with omnichannel processes, including buy online pickup in store (BOPIS) and ship from store (SFS), and participate in truck unloading, stocking, and planogram (POGs) processes.

Key Responsibilities
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
Requirements

We are looking for a team player with a passion for delivering exceptional customer service. To be successful in this role, you will need:

  • Retail and/or customer service experience preferred
Work Environment

This role requires working in a public retail store setting, with some stock rooms not being climate-controlled. You will also need to move throughout the store, bend, lift, carry, reach, and stretch regularly. If you have any concerns about performing these essential functions, please contact your supervisor to discuss possible accommodations.



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