Truck Body Technical Specialist
7 days ago
Reading Truck, a leading manufacturer and upfitter of work truck bodies, is seeking an experienced Technical Support Representative to join our team.
SalaryWe offer a competitive salary range of $65,000 - $90,000 per year, based on experience and location in Denver, PA.
Job DescriptionThe Technical Support Representative will serve as the primary point of contact for addressing technical issues, troubleshooting equipment, and providing support related to Reading Truck's products. This role involves interacting with customers, distributors, dealers, and internal teams to resolve product issues, provide guidance on installation, service, and maintenance, and ensure that product performance aligns with customer expectations.
Key Responsibilities:- Provide technical assistance to customers, dealers, and internal teams via phone, email, and chat.
- Diagnose and resolve technical issues related to truck bodies, upfitting, and accessories, including electrical, hydraulic, and mechanical components.
- Assist with troubleshooting of installation, repair, and warranty issues.
- Offer product information and advice on best practices for maintaining and operating truck bodies and upfitted equipment.
To be successful in this role, you will need:
- Bachelor's or Associate's Degree in Industrial, Manufacturing, or Specialty Engineering or Technology – preferred.
- Five plus (5+) years of progressive experience in a technical role in a manufacturing or truck up-fitting environment.
- Experience in technical support or customer service roles, preferably in the automotive or manufacturing industry.
- Strong understanding of automotive or truck body systems, including cranes, compressors, electrical, hydraulic, pneumatic, and mechanical systems.
We offer a comprehensive benefits package, including Medical, Dental, Vision and Life insurance, 401(k) Savings Plan with Company Match, Tuition Reimbursement, 10 Paid Holidays, and more.
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