Customer Service Representative

4 weeks ago


West Palm Beach, Florida, United States PNC Full time
Job Description

At PNC, we are committed to delivering exceptional customer experiences and building strong relationships with our customers. As a Teller within our Retail Branch organization, you will play a critical role in providing personalized service, processing customer transactions, and educating customers on our products and services.

Key Responsibilities

Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
Process a variety of customer interactions, including transactions and product referrals
Educate customers on alternatives available for their financial interactions
Identify banking opportunities during customer interactions and refer as appropriate

Requirements

Ability to work in a fast-paced environment and provide exceptional customer service
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Basic math skills and accuracy in processing transactions

What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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