AI Quality Assurance Specialist

5 days ago


Denver, Colorado, United States Francis Travis Full time

Flyreel, Inc is a fast-paced company that provides innovative AI solutions for the property insurance market.

As an AI Quality Assurance Specialist at Flyreel, you will be part of our 9-person team in Denver, CO. Your primary responsibility will be to ensure the quality of our AI-generated inspection reports by reviewing and providing feedback on them.

You will also assess property-related data and provide suggestions to improve our app functionality. In addition, you will provide exceptional customer support through email and live chat with end users.

Your role requires strong analytical skills, attention to detail, and excellent communication skills. You should be able to work independently and as part of a team, with a strong focus on delivering high-quality results.

We are looking for a motivated and proactive individual who is passionate about delivering world-class customer service. If you have experience in residential and commercial property insurance, customer support/service, or Google Suite, it's a huge plus

Key responsibilities:

  • Review and quality check AI-generated inspection reports
  • Assess property related data and provide feedback to improve app functionality
  • Provide daily customer support through email and live chat with end users
  • Provide feedback that improves our internal tooling and processes
  • Partner with Customer Success Managers to gather and provide customer feedback for enhancing the customer experience

Estimated salary: $65,000 - $80,000 per year, depending on experience.



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