Customer Service Supervisor

7 days ago


Glendale, California, United States JBCStyle Full time
Job Description:

JBCStyle is seeking a highly motivated and organized Customer Service Supervisor to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients, while also overseeing the daily operations of our customer service team.

Key Responsibilities:
  • Provide timely and effective responses to client inquiries via phone, email, and other communication channels.
  • Manage and resolve client complaints and issues in a professional and courteous manner.
  • Supervise and coach customer service representatives to ensure they meet performance expectations.

Requirements:

To succeed in this role, you will need:
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • A strong customer service focus.

Salary: $50,000 - $60,000 per year, depending on experience.

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