Transportation Operations Manager

4 weeks ago


Alexandria, Virginia, United States Crown Health Care Laundry Services Full time

The Transportation Supervisor at Crown Health Care Laundry Services is responsible for providing guidance and leadership to the drivers, ensuring that customer needs are met and exceeded.

The Fleet Assistant Manager plays a crucial role in assisting with the recruitment of qualified drivers, developing or removing drivers based on their qualifications and performance.

Key responsibilities include ensuring adequate staffing through effective scheduling, assisting with weekly driver schedules, and ensuring that all drivers are adequately trained on recordkeeping procedures.

The Transportation Supervisor also holds routine team meetings, ensures that trucks receive routine maintenance, and communicates any necessary DOT information to the Safety Coordinator.

Additionally, the Transportation Supervisor works with the Manager on Sales/Service Reps to handle routine customer requests or issues, and maintains appropriate records on each customer issue for historical purposes.

The Transportation Supervisor is responsible for ensuring that Route Drivers are adequately trained, and works collaboratively with the Fleet Manager/Safety Coordinator to plan safety meetings and communications for drivers.

Key performance indicators include conducting and documenting quarterly driver safety meetings and annual driver retaining, and completing and sending bi-weekly reports to the Corporate Manager.



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