Benefits Insurance Manager

3 weeks ago


Phoenix, Arizona, United States USI Holdings Corporation Full time
Job Summary

We are seeking a highly skilled Benefits Account Manager to join our team at USI Holdings Corporation. As a Benefits Account Manager, you will be responsible for managing Employee Benefits insurance accounts and services as their day-to-day contact.

Key Responsibilities
  • Manage a book of business comprised of fully insured clients, including some self-insured clients.
  • Provide proactive, personalized support to assigned clients, including preparation of materials needed for client meetings.
  • Manage the renewal process, including preparation of appropriate contractual changes.
  • Implement and manage programs recommended by technical resources, such as wellness, communications, strategies, and pharmacy.
  • Prepare client applications for review.
  • Champion client cross-selling initiatives and develop customer accounts.
  • Coordinate, manage, and attend client meetings, both virtually and in person.
  • Provide resolution support and oversight for client issues, such as contract clarifications and billing.
Requirements
  • College degree preferred.
  • Prior customer service experience is preferred.
  • Must hold or be willing to earn a life and disability insurance license.
  • Comfortable with internet-based programs and Microsoft Office products.
  • Ability to set priorities and manage deadlines.
  • Ability to carry out complex tasks with many concrete and abstract variables.
About USI Holdings Corporation

USI Holdings Corporation is one of the largest insurance brokerage and consulting firms in the world, with over $5 billion in revenue and over 10,000 associates across 200+ offices nationwide. We offer a wide range of health, welfare, and financial benefits, including medical, wellness, dental, and vision, 401(k), flexible spending, and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs.

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. Our award-winning I'm With U diversity, equity, and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

We offer a generous paid time off policy, paid family leave benefit, and paid holiday time. If you are a motivated and results-driven professional looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.



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