Veterinary Patient Care Coordinator

3 days ago


Los Lunas, New Mexico, United States Animal Hospital of Los Lunas Full time
Job Summary

We are seeking a part-time Veterinary Receptionist to join our team at The Animal Hospital of Los Lunas.

About the Role

The ideal candidate will be the face of our hospital, providing exceptional service to clients and their pets. Key responsibilities include managing the front desk, handling phone inquiries, scheduling appointments, processing payments, and assisting with administrative tasks.

Responsibilities
  • Greet owners as they arrive
  • Provide compassionate customer service to clients and their pets
  • Check in pet patients for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Maintain accurate patient records and process invoices
  • Schedule, confirm, and cancel appointments
  • Process payments
  • Collaborate with veterinary staff to support smooth daily operations
Requirements

To be successful in this role, you must have:

  • Exceptional customer service and communication skills
  • Ability to multitask and remain calm in a fast-paced setting
  • Proficiency with veterinary management software is a plus
  • Effective communication with clients and coworkers
  • Comfortable working with a variety of animals
  • Strong attention to detail and organizational abilities
Benefits

This is a part-time position with competitive compensation based on experience. Benefits include comprehensive health insurance, 401(k) matching, paid time off, training & development, and vision insurance.



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