IT Program Manager Site Lead

3 weeks ago

Augusta, Georgia, United States The Staffing Resource Group Inc Full time
Job Title: IT Program Manager Site Lead

Job Overview:

The Staffing Resource Group Inc is seeking an experienced IT Program Manager Site Lead to lead and manage critical IT infrastructure projects. This individual will serve as a Subject Matter Expert (SME), liaising directly with customers to deliver innovative solutions in the areas of network architecture, security, and overall IT project execution.

Key Responsibilities:

Program Management:

* Lead, plan, and execute IT programs and projects on-site, ensuring alignment with client requirements and business objectives.
* Develop project plans, allocate resources, manage budgets, and establish timelines.
* Ensure program compliance with technical standards, security protocols, and regulatory requirements.
* Oversee risk management and mitigation strategies to address potential issues proactively.

Customer Relations:

* Act as the primary point of contact for clients, managing expectations and providing regular updates on program status.
* Deliver expert insights on network and security best practices, translating technical requirements into clear solutions for stakeholders.
* Foster strong client relationships through excellent communication, timely responses, and consistent alignment with client goals.

Technical Expertise and Solutions Design:

* Provide Subject Matter Expertise (SME) in ISP/OSP infrastructure, network engineering, cybersecurity (CISSP), and programming (C++) to ensure high-quality project execution.
* Design, implement, and manage network solutions, including both internal service provider (ISP) and outside plant (OSP) environments.
* Troubleshoot network issues, conduct security assessments, and oversee configuration and integration of networking systems.

Team Leadership and Development:

* Lead cross-functional technical teams, mentoring team members to ensure technical proficiency and high performance.
* Facilitate training, knowledge sharing, and professional development for team members to build expertise in network and cybersecurity domains.
* Collaborate with stakeholders to assess team performance and identify opportunities for process improvements.

Qualifications:

* Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
* 10+ years of experience in IT program management or IT infrastructure projects, with a focus on customer-facing roles.
* Strong technical expertise in ISP/OSP infrastructure design and management, networking certifications (Net+ and CCNA), security certification (CISSP), and programming proficiency in C++.
* Proven track record of successful project delivery, customer satisfaction, and risk management.

Preferred Qualifications:

* Master's degree in a related field.
* Additional certifications in project management (e.g., PMP) or advanced network/security credentials.
* Experience working with government or large enterprise clients.

Key Skills:

* Excellent project management, strategic planning, and organizational skills.
* Strong communication and interpersonal skills for effective customer interaction.
* Ability to work independently and make critical decisions in a fast-paced environment.
* Deep knowledge of IT infrastructure, network architectures, and security protocols.

Working Conditions:

* On-site presence is required; occasional travel to client locations may be needed.
* Customer-facing: Ability to manage multiple customer expectations and adapt to varying customer environments.

We offer flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire, and executive search services. Our innovative approach allows us to match professionals rapidly and precisely to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.

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