Ecommerce Operations Manager

7 days ago


Edison, New Jersey, United States Yami Full time
About the Role:

The Ecommerce Operations Manager will provide leadership to the Fulfillment Center operation team, overseeing the day-to-day activities of the warehouse division. This individual will be responsible for coaching and developing their team, ensuring production efficiency, quality requirements, and inventory accuracy are met. They will also be accountable for safety management, problem-solving, and training programs.

Key Responsibilities:
  • Plan and manage daily manpower needs, setting schedules to meet daily production targets.
  • Maintain safety standards, conduct safety training, and 5S audits to comply with OSHA and company policies.
  • Manage quality, productivity, inventory, equipment, facility management, and customer delivery promises, ensuring operational goals are met and standards are followed.
  • Resolve problems, address staffing needs, and have troubleshooting skills to determine root causes and implement corrective solutions using DMAIC and Lean tools.
  • Mentor, supervise, and develop associates and leaders in areas of responsibility, providing feedback and positive reinforcement, handling employee questions and concerns, and maintaining a positive work environment.
  • Collaborate with support teams to engage in daily Kaizen and projects, participating in process reengineering or WMS optimization from an on-site perspective.


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