Insurance Customer Service Coordinator

1 week ago


San Angelo, Texas, United States Tim Smith - State Farm Agent Full time
Job Summary

We are seeking a highly organized and detail-oriented Insurance Customer Service Coordinator to join our team at Tim Smith - State Farm Agent. This is an excellent opportunity for someone who thrives in a supportive role and is eager to learn and grow within the insurance industry.


About the Role

The successful candidate will be responsible for greeting clients warmly, managing appointment scheduling, and handling incoming inquiries. They will also assist in maintaining customer records, engaging in sales conversations, and providing exceptional customer service.


Responsibilities
  • Greet clients and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Handle incoming inquiries and maintain accurate customer records.
  • Engage in sales conversations with prospective and existing clients.
  • Provide top-notch customer service and follow up on client needs.

Qualifications
  • Prior experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

What We Offer
  • A competitive salary of approximately $45,000 per year.
  • A simple IRA plan for retirement savings.
  • A hiring bonus for new hires.
  • A performance-based bonus structure.
  • A flexible schedule to balance work and personal life.
  • A comprehensive health insurance plan.
  • Opportunities for career advancement and professional growth.
  • Paid time off to recharge and relax.
  • Ongoing training and development opportunities to enhance your skills.


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