Customer Experience Liaison

1 week ago


Jos South, Plateau State, United States Planet Fitness, Inc. Full time
Job Description:

At Planet Fitness, Inc., we are dedicated to providing a positive member experience. As a Customer Services Associate, you will play a key role in achieving this goal.

As a Customer Services Associate, your primary responsibility will be to provide superior customer service to our members, prospective members, and guests. This includes greeting customers, answering their queries, and addressing any concerns they may have.

Essential Duties and Responsibilities:
  • Greet customers promptly and with a smile.
  • Provide exceptional customer service by listening attentively to their needs and responding accordingly.
  • Answer questions and address concerns related to our services and facilities.
  • Assist with member inquiries and resolve any issues that may arise.


Salary:

We offer an estimated annual salary of $45,000 - $55,000, depending on location and qualifications.



About Us:

Planet Fitness, Inc. is a fitness center chain dedicated to providing a supportive and non-intimidating environment for our members. Our mission is to help people achieve their health and wellness goals while having a great experience.



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