Warehouse Operations Manager

7 days ago


Charlotte, North Carolina, United States Extra Space Storage Full time
Company Overview

At Extra Space Storage, we are the largest self-storage company in the United States by store count. With over 3,600 stores nationwide, we provide a unique opportunity for leaders to take charge of day-to-day operations at our beautiful facilities.

Salary and Benefits

We offer competitive starting pay with a monthly bonus opportunity. Additionally, you will enjoy a work/life balance allowing you to work 5 days a week and be off work by 6pm. Our benefits package includes paid time off, accrued throughout the year, increasing with years of service, a generous 401(k) match with Traditional and/or ROTH choices, affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution, and more.

Job Description

As a Store Manager at Extra Space Storage, your primary responsibility will be to manage the day-to-day operations of one or more sites. This includes developing customer relationships by identifying their storage needs and providing solutions, improving sales objectives through unit rentals, unit insurance, and moving supplies, guiding new customers through rental processes and agreements, handling cash and balancing receipts, pursuing collections, posting payments, and processing daily bank deposits.

You will also ensure the facility meets the highest cleanliness standards through general maintenance duties. Your role requires working independently on daily tasks as well as cooperating with team members and other stores in the area. You may also be required to run errands for the facility and travel to other store locations.

Required Skills and Qualifications
  • A minimum of 2+ years of customer-facing employment experience.
  • Experience in a leadership or supervisory role is preferred.
  • Strong computer skills are essential.
  • A current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • A high school diploma or GED equivalent is required; a college education is a plus.
About Us

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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