Support Services Coordinator
5 days ago
Foundation Partners Group is revolutionizing the funeral industry by introducing cutting-edge technology and personalized care that meets the evolving needs of families. With over 200 locations nationwide, we are seeking dedicated team members to expand our mission of delivering compassionate care to individuals, families, and communities.
Compensation and BenefitsWe offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as performance incentives, referral bonuses, paid time off, and holidays. Additionally, our comprehensive benefits package includes medical, dental, and vision insurance options, 100% company-paid life insurance, and disability coverage.
Job SummaryAs an Administrative Assistant at Baldwin Brothers in Bradenton, FL, you will provide vital support to our management team, staff, and clients, ensuring seamless operations and exceptional service delivery. Key responsibilities include:
- Customer Service Expertise: Deliver outstanding phone etiquette, greet and engage with families, and navigate inquiries professionally.
- Tech Savvy: Familiarity with Microsoft Office Suite, company software programs, email, social media, online portals, live webinars, and website updates.
- Clear Communication: Strong written and verbal communication skills, with attention to detail and grammatical accuracy.
- Account Management: Monitor financial accounts, receipt books, deposit policies, and receivables, ensuring timely closures and inventory maintenance.
- Documentation and Compliance: Ensure all funeral service delivery items, such as cremation permits, death certificates, and documentation, are handled efficiently and promptly.
- Office Operations: Maintain a clean and organized workspace, manage office supplies, and ensure equipment functionality.
- Team Collaboration: Participate in regular meetings with supervisors to share resources, ideas, and goals, and complete monthly and quarterly administrative tasks.
To succeed in this role, you should possess:
- A high school diploma or equivalent
- A minimum of three years of experience in a small business office environment, preferably in the funeral industry
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- The ability to adapt to multiple computer systems, software, and office equipment
- Excellent attention to detail, accuracy, and follow-up skills
- The capacity to establish and maintain effective internal and external work processes
Foundation Partners Group offers a dynamic and supportive work environment, fostering growth opportunities and career advancement within a privately held, nationwide company.
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