Training Center Manager
4 weeks ago
**Job Summary:**
We are seeking a highly skilled Training Center Manager to support the training and coaching of our Baker and Caker Trainees. This role is responsible for facilitating training programs, conducting needs assessments, and providing ongoing coaching and mentoring to ensure the effective development of our bakery teams.
**Key Responsibilities:**
* Facilitate training programs for new and existing bakers and cakers, ensuring they are familiar with all baking and caking processes and procedures.
* Conduct needs assessments to determine the type of training and content needed by attendees, delivering measurable results.
* Provide ongoing coaching and mentoring for both newly hired and existing bakers and cakers after they complete training programs.
* Collaborate with Operations and Café Production teams to identify performance gaps and develop training programs to bridge those gaps.
* Ensure that training methods and materials are consistent, on-brand, and aligned with overall company strategies, executed in a cost-effective, fun, and motivational way.
* Make recommendations to Training and Development leadership regarding opportunities to evolve training and ensure our programs have impact.
* Collate and report on training metrics that regularly measure the effectiveness of our training programs.
**Requirements:**
* Culinary or Training Degree required.
* At least 3-5 years of bakery industry experience.
* At least 2-4 years of training and development experience.
* Ability to facilitate effectively.
* Flexible, adaptive, upbeat, open, and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio.
* Passion for people, dynamic, and engaged leader who has a passion for empowering, inspiring, motivating, and developing team members and franchisee relationships.
* Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
* Feedback is a gift, ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards.
* High emotional intelligence with the ability to work with and support diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
* Teams Win, has to be a team player who fosters a collaborative and engaged team work environment.
* Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture.
* Love of travel, ability to commute to all current Corporate and Franchise locations, as well as proposed openings.
**Sweet Benefits:**
* Competitive compensation
* Free Cake for your Birthday
* Medical, Dental, Vision benefits
* 401K Retirement Plan
* Paid time off, paid Holidays
* High Performance Culture
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