Sales Associate

1 week ago

Cerritos, California, United States The Lovesac Company Full time
About The Lovesac Company

We're a dynamic and innovative company dedicated to bringing Total Comfort to millions of homes. Our mission is to provide furniture that can evolve along with our customers as life unfolds.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service by utilizing our proprietary selling process.

Key Responsibilities:
  • Meet or exceed sales goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with a customized shopping experience
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of promotional campaigns, including product placement and marketing updates
  • Partner with store management to ensure customer service issues are resolved and enhance all aspects of customer service
  • Maintain store standards, including merchandising, marketing, store cleanliness, and safety
Requirements & Qualifications:
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
What We Offer:
  • Flexible hours
  • Paid Time Off & Holiday Pay
  • Sales Incentive Programs
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance

We're an Equal Opportunity employer and consider all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.

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