Medical Assistant

1 month ago

Grand Rapids, Michigan, United States EXPONENTIAL HEALTH PC Full time
About Exponential Health

We are dedicated to delivering exceptional concierge medical care to our members. Our focus is on proactive, comprehensive health management, ensuring each member receives personalized, luxurious care tailored to foster long-term wellness.

Job Summary

As a Medical Assistant at Exponential Health, you will be an integral part of our clinical team, directly contributing to the exceptional care and experience we offer our members. In this role, you will support our physicians in delivering top-tier medical services while ensuring every interaction reflects the high standards of excellence that define our practice.

Key Responsibilities
  • Assist physicians with patient examinations, procedures, and treatments, ensuring a seamless and comfortable experience for our members.
  • Meticulously prepare and maintain examination rooms, ensuring they meet the highest standards of cleanliness, organization, and readiness with all necessary supplies.
  • Accurately document patient vitals, medical histories, and other essential information in the Electronic Medical Record (EMR) system, upholding our commitment to precision and care.
  • Administer injections, vaccinations, and medications with utmost care, following the physician's directives.
  • Conduct basic laboratory tests, including phlebotomy, and ensure the proper handling and preparation of specimens for analysis.
  • Educate and guide members on health management practices and medical procedures, ensuring they feel informed and supported throughout their care journey.
  • Coordinate follow-up appointments, manage referrals, and respond to member inquiries with efficiency and professionalism.
  • Uphold the highest standards of confidentiality and compliance with HIPAA regulations, protecting the privacy and trust of our members.
  • Collaborate closely with the clinical team to continually elevate the member experience, providing personalized, compassionate care that aligns with our practice's ethos.
Qualifications
  • Minimum of 2 years of experience as a Medical Assistant, preferably within a high-end or concierge medical practice.
  • Certified Medical Assistant (CMA) credentials.
  • Proficient in EMR systems, with experience in Athena being highly desirable.
  • Exceptional interpersonal and communication skills, with a strong emphasis on delivering top-tier service.
  • Impeccable organizational skills and attention to detail, ensuring accuracy and efficiency in all tasks.
  • Discretion and professionalism in handling sensitive information, with a thorough understanding of HIPAA compliance.
  • A polished, professional appearance and demeanor that reflects the standards of our practice.
Benefits
  • Competitive salary
  • Comprehensive health, dental, and vision insurance
  • Retirement plan with match
  • Generous paid time off and holiday schedule
  • Opportunities for ongoing professional development and growth

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