Strategic Account Manager

7 days ago


Wilmington, Delaware, United States Wilmington Trust Full time
Job Summary:

We are seeking an experienced Strategic Account Manager to join our team at Wilmington Trust. This role will be responsible for managing client relationships and daily administration of assigned Global Capital Markets accounts.

About the Role:

This is a dynamic opportunity for a skilled professional to leverage their expertise in client service, risk management, and operational activities to drive business growth and customer satisfaction.

Main Responsibilities:
  • Monitor and ensure compliance with established policies, procedures, and guidelines across multiple administrative and operational systems.
  • Analyze and provide insights on negotiation and drafting of operative documents and agreements for assigned accounts.
  • Coordinate activities related to risk monitoring and regulatory compliance for assigned accounts with internal teams as required.
  • Resolves issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction.
  • Collaborate with external parties to structure and close GCM transactions efficiently.
  • Manage various account administration activities including cash flow execution, fee billing, internal and external reporting, and tickler processing.
  • Participate in sales calls and prepare fee proposals to support new business opportunities.
  • Cultivate current and prospective clients and referral sources to uncover opportunities for revenue growth.
Requirements:
  • Bachelor's degree and a minimum of 2 years' experience in Global Capital Markets or related field.
  • Strong proficiency in personal computers and relevant software applications.
  • Prior experience reading, analyzing, and interpreting legal documents.
  • Familiarity with corporate structures, laws, and regulations.
  • Proven problem-solving skills and strong verbal and written communication skills.
Preferred Qualifications:
  • CCTS (Certified Corporate Trust Specialist) certification.
  • Working knowledge of specialized internal software applications.
  • Managerial or leadership experience.
Compensation and Benefits:

The salary range for this position is $87,073.45 - $145,122.42 Annual (USD). We offer competitive compensation and benefits packages to our employees.



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