Experience Retail Guide

3 days ago


New York, New York, United States Hard Rock Hotel New York Full time
Company Overview

Hard Rock Hotel New York is a world-renowned entertainment and hospitality destination. As a Retail Service Associate, you will be part of a dynamic team that creates unforgettable experiences for our guests.

About the Job

Salary: $45,000 - 55,000 per year

We are seeking an experienced Retail Service Associate to join our team. In this role, you will provide exceptional customer service, drive sales, and maintain a high level of product knowledge.

Responsibilities
  • Greet and engage with guests in a friendly and courteous manner
  • Answer questions accurately and make proficient sales transactions using a point-of-sale system
  • Prepare and serve beverages in accordance with established standards
  • Maintain proper cash handling procedures and inventory levels
  • Demonstrate impeccable product knowledge and offer customer demonstrations and samples
  • Direct guests to areas and restrooms as needed
  • Perform opening, closing, and side duties, including cleaning and sanitizing equipment
  • Assure complete guest satisfaction and create memorable experiences
Requirements
  • +2 years retail experience preferred
  • Ability to move throughout the venue, stand for extended periods, and lift up to 30 pounds
  • Manual dexterity, hand-eye coordination, and ability to work with hands above shoulder level
  • Excellent communication and interpersonal skills
Benefits

As a member of our team, you will enjoy a competitive salary, opportunities for advancement, and a fun and dynamic work environment.



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