Homeless Services Support Coordinator

6 days ago


New Haven, Connecticut, United States Columbus House Full time
Job Summary

Columbus House, a leading provider of services for individuals experiencing homelessness, is seeking a skilled Resident Support Specialist to join our team.

Salary: $17.00 per hour

About the Role:

The Resident Support Specialist will provide supervision, safety, organization, and program management support to all shelter residents, on-site Recovery Support Specialists, and volunteers. This role involves supervising homeless adults in a residential setting and requires strong empathic skills, cultural competence, and the ability to work within a team.

Responsibilities:

  • Attend and share information from all required meetings, complete charting, logs, and incident reports, and oversee intake, departures, and daily roster and programs.
  • Supervise clients to ensure compliance with all house rules and assist in ensuring the security of the shelter building.
  • Adhere closely to scheduled shift start times and remain on duty until replacement has arrived, performing other related duties as assigned.

Qualifications:

  • Demonstrated ability to manage, motivate, and direct clients, time management, and organizational skills essential.
  • Awareness of mental health, substance abuse, and dual diagnosis issues, knowledgeable of the area network providers, computer literate.
  • Culturally competent, able to foster teamwork and possess crisis intervention skills, confidentiality, boundaries, universal precautions.
  • Bi-lingual English/Spanish preferred.

About Columbus House:

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our mission is to serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence.



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