IT Infrastructure Manager
7 days ago
Solutions³ LLC is a leading provider of cybersecurity solutions, and we are seeking an experienced IT professional to support our mission-critical operations.
About the RoleWe are looking for a skilled Lab Manager III to join our team. In this role, you will be responsible for investigating breaches, developing mitigation plans, and assisting with the restoration of services.
The ideal candidate will have 5+ years of directly relevant experience in system administration, including advanced analytical skills and technical resources. You should be able to work collaboratively across physical locations and possess excellent communication skills.
Key Responsibilities- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements.
- Supporting the implementation of new technologies and equipment in the lab environment.
- Assessing network topology and device configurations identifying critical security concerns and providing security best practice recommendations.
- Advising and providing insight on development of lab standard operating procedures (SOPs) and policies.
- Providing support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
- Providing support for MacOS and iOS to users.
- Providing troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
- Monitoring and responding to users on IT helpdesk channels and phone lines.
- Assisting in the management of user accounts and resetting credentials.
- Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security.
- Troubleshooting and resolving complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks.
- Experience with multiple operating systems, to include Linux/Unix & MacOS.
- Experience and knowledge of networking and network administration.
- Experience with Virtual Private Networks (VPN).
- Experience with virtual desktops (Citrix, VMWare).
- Must be able to work collaboratively across physical locations.
$90,000 - $110,000 per year, depending on experience.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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