Home Health Quality Improvement Specialist
2 weeks ago
LHC Group is seeking a skilled professional to join our team as a Regional Home Health Quality Assurance Coordinator in St. Louis, Missouri.
About the RoleWe are committed to delivering high-quality, cost-effective care that supports our patients when and where they need it. As a key member of our team, you will play a crucial role in ensuring that our home health services meet the highest standards of quality and patient satisfaction.
Your primary responsibility will be to facilitate overall agency quality improvement and outcome performance. This includes performing on-site survey readiness assessments, partnering with agency leadership to develop and implement effective actions to mitigate quality-related findings, and maintaining current knowledge of regulations affecting the agency.
You will also assist agencies during state and Joint Commission surveys, provide oversight to ensure barriers are successfully mitigated, and analyze data and quality reports to identify improvement opportunities.
In addition to your technical expertise, you will possess excellent communication and interpersonal skills, with the ability to effectively communicate with agency leaders, patients, and families.
Key Responsibilities- Perform at least one on-site survey readiness assessment annually using designated protocols and tools as requested.
- Partner with agency leadership in developing and overseeing implementation and monitoring of effective actions to mitigate quality-related findings identified in the survey readiness assessments.
- Support agencies during state and Joint Commission surveys by remaining available during the survey, assisting in the development of the required action plan, and monitoring follow-through with action plans.
- Maintain current knowledge of regulations affecting the agency and act as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state-specific regulatory requirements, including discipline-specific practice acts, and Joint Commission requirements.
- Perform site visits when indicated to identify and address mitigating factors inhibiting improvement in quality performance.
- Work with agency leadership to develop improvement plans and provide oversight to ensure barriers are successfully mitigated.
- Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance.
- Assist agency leaders with root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks.
To be successful in this role, you will need:
- 3 years of healthcare experience, preferably in home care and/or healthcare quality-related experience.
- Bachelor's degree in a healthcare-related field, preferred.
- Associate degree acceptable for RN candidates only.
- Certification in Healthcare Quality is preferred after the first year of service.
- Current Driver's License and vehicle insurance, and access to a dependable vehicle.
- Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards.
- Effective written and verbal communication skills.
- Good interpersonal skills.
- Fiscal responsibility and accountability.
- Proficient computer skills with knowledge of Microsoft Word and Excel.
- Goal-oriented and ability to affect change.
LHC Group offers a competitive salary and benefits package, including:
- Holiday pay.
- Medical benefits.
- Dental benefits.
- Vision benefits.
- 401(k) retirement plan.
- Continuing education opportunities.
- Employee assistance programs.
The estimated annual salary for this position is approximately $75,000 - $90,000, depending on experience and qualifications.
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