Equipment Technician

19 hours ago

Anchorage, Alaska, United States Alyeska Resort Full time
Job Summary

Alyeska Resort is seeking a skilled Equipment Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance of our rental and customer-owned equipment.

Key Responsibilities
  • Welcome and assist guests professionally, providing a positive and efficient experience.
  • Perform standard maintenance on customer-owned equipment and Alyeska's rental fleet, ensuring they are in good working condition.
  • Collaborate with the rental shop team to manage inventory and ensure equipment availability.
  • Maintain detailed records of equipment maintenance, inspections, and repairs for tracking and compliance purposes.
  • Provide guidance on equipment adjustments to enhance guests' comfort and performance.
  • Conduct routine safety inspections on rental equipment to identify and address potential hazards or maintenance needs.
  • Aid the rental shop during peak hours to meet guests' equipment needs.
  • Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level.
  • Present rental agreements, address guest questions, and ensure the completion of all necessary documents.
  • Promptly address and resolve any guest concerns or issues related to rental equipment.
  • Stay informed about the latest advancements and trends in skiing and snowboarding equipment.
Requirements
  • Minimum age of 18 years.
  • Multiple seasons of prior experience in the maintenance and tuning of skiing and snowboarding equipment.
  • Knowledge of ski and snowboard gear and accessories.
  • Possession of required certifications for various ski, snowboarding, and bike brands.
  • Preferably, experience with Wintersteiger and Grindrite repair machinery.
  • Prior experience in handling cash is a plus.
  • Effective verbal and written communication skills.
  • Strong interpersonal skills.
  • Excellent customer service aptitude.
  • Ability to assist guests of all ages, backgrounds, and abilities.
  • Availability for a flexible work schedule that includes weekends and holidays.
Benefits
  • Vision, Dental, and Medical Insurance for regular full-time employees.
  • Paid holiday and paid time off (Vacation and Personal).
  • Free Season Pass for employees and qualified dependents.
  • Roth 401(k) and 401(k) Retirement Savings Plan.
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels.
  • Discounts in Resort restaurants, shops, and Nordic Spa.
About Alyeska Resort

Alyeska Resort is a 300+ room resort nestled in the mountains of Girdwood, Alaska, located 45 minutes south of Anchorage. We offer a dynamic, fast-paced guest-centric setting where you will maintain a high level of interaction with staff, guests, and stakeholders.

We are an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Preference may be given to local candidates, as relocation may not be available.

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