Customer Service Representative Hybrid

1 month ago


Jackson, Mississippi, United States InteLogix Full time

Overview

Who we are:

At InteLogix, we empower individuals and organizations to achieve their full potential. We provide innovative solutions and exceptional services that make a positive impact. We value teamwork, integrity, and excellence. Our dynamic organization strives to create a brighter future, shaping and empowering the world around us.

What's the Role About?

This role is perfect for problem solvers who enjoy interacting with people. As a creative and results-oriented customer partner, you'll connect, navigate, influence, and provide solutions.

Key Responsibilities:

  • Deliver exceptional customer service in a fast-paced environment.
  • Support customers between 6 AM and 9 PM, Monday to Saturday.
  • Take back-to-back customer service calls and make outbound financial collection calls.
  • Operate multiple windows and tabs while providing Best-In-Class Customer Experience.

Qualifications:

  • 18 years or older.
  • High School Diploma or GED.
  • Superb attendance and engagement on the phone.

We believe in equal access to opportunity.

Our team is diverse and inclusive, welcoming individuals from all backgrounds. We're proudly an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



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