Customer Service Representative
4 days ago
At Waterview Casino & Hotel, we are seeking a skilled Customer Service Representative to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for creating a safe and friendly environment for employees and guests.
Key Responsibilities:- Provide excellent customer service and respond to guest inquiries in a timely and professional manner.
- Assign rooms and ensure that guests have a comfortable and enjoyable stay.
- Register guests, process payments, and handle any issues that may arise during their stay.
- Work collaboratively with other departments to ensure seamless service delivery.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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