Customer Service Representative

4 days ago


Vicksburg, Mississippi, United States Waterview Casino & Hotel Full time
Customer Service Representative

At Waterview Casino & Hotel, we are seeking a skilled Customer Service Representative to provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for creating a safe and friendly environment for employees and guests.

Key Responsibilities:
  • Provide excellent customer service and respond to guest inquiries in a timely and professional manner.
  • Assign rooms and ensure that guests have a comfortable and enjoyable stay.
  • Register guests, process payments, and handle any issues that may arise during their stay.
  • Work collaboratively with other departments to ensure seamless service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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