Customer Service Representative

7 days ago


Kearny, New Jersey, United States Manpower Group Inc. Full time
About the Role

We are seeking a skilled Senior Customer Service Representative to join our team at ManpowerGroup. As a key member of our Department, you will play a vital role in supporting our Team by providing exceptional customer service and ensuring seamless interactions with our clients.

Key Responsibilities
  • Ensure adherence to company policies, procedures, and regulatory requirements.
  • Handle high-priority customer issues, ensuring swift and effective resolution.
  • Credit Collection and working with in-house sellers for order confirmation, payments, and local events.
  • Identify areas for improvement and implement changes to enhance customer satisfaction and operational efficiency.
Requirements
  • Experience in B2B customer service.
  • Experience in non-call-center customer service.
  • 3-5 years of experience in customer service or a related field.
  • Preferred bilingual.
  • High School Degree.
About ManpowerGroup

ManpowerGroup is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

We are committed to providing equal employment opportunities in a professional, high-quality work environment. It is our policy to recruit, train, promote, transfer, pay, and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.



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