Electronics Display Specialist

4 weeks ago


Dublin, California, United States Best Buy Full time
Job Summary

We are seeking a highly skilled Field Functionality Technician to join our team at Best Buy. As a key member of our technology team, you will be responsible for ensuring the smooth operation of electronic demonstration displays in our retail stores.

Key Responsibilities
  • Provide exceptional customer service by building relationships and delivering solutions to customer needs.
  • Respond to escalations in a timely manner, ensuring that customer issues are resolved promptly.
  • Collaborate with retail partners to ensure that they are following standard operating procedures and working effectively with market partners.
  • Troubleshoot, repair, and maintain low-voltage displays, associated systems, and company electronic systems.
  • Conduct regular system checks, including local off-air signal and physical inventory port functionality.
  • Install and maintain horizontal and backbone cabling, ensuring that technology infrastructure is up-to-date and efficient.
  • Build strong relationships with store, district, and market teams, fostering a collaborative environment.
  • Provide mentorship to project teams, modeling and coaching functionality standard operating procedures.
  • Deliver detailed updates to partners and provide quality feedback to improve existing processes.
Requirements
  • 2+ years of experience in troubleshooting and repairing electronic displays and technical components.
  • Ability to safely use small hand tools, light-duty power tools, and in-house equipment.
  • Strong written and verbal communication skills.
  • Current, valid driver's license.
  • Ability to lift objects up to 50 pounds.
  • Travel required, up to 50% of the year.
Preferred Qualifications
  • 2+ years of project management and/or retail leadership experience.
  • Experience with problem-solving, communication, and priority setting.
  • Experience driving results, customer focus, integrity, trust, and ethics.

Best Buy is an equal opportunity employer. We offer a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.



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