IT Infrastructure Senior Engineer

4 weeks ago

New York, New York, United States ProHEALTH Medical Management Full time

Job Summary:

The IT Infrastructure Senior Engineer will oversee the comprehensive management and maintenance of our data center infrastructure and IT systems. This role covers a wide range of responsibilities, including networking, server management, storage solutions, virtualization, security technologies, cloud integration, and compliance.

Key Responsibilities:

  • Design, implement, and maintain the company's network infrastructure, including Cisco Firepower firewalls, Nexus switches, and Meraki wireless access points.
  • Implement and manage network security measures, such as firewalls, VPNs (IPSec and SSL), intrusion detection systems, and DNS-layer security (Cisco Umbrella).
  • Manage internal DNS and DHCP services, ensuring accurate IP address allocation and name resolution.
  • Deploy, configure, and maintain server hardware and operating systems (Windows and Linux), ensuring system stability and performance.
  • Manage SAN and NAS storage solutions, including provisioning, capacity planning, and performance optimization.
  • Implement robust data backup and recovery processes, utilizing tools like Veeam, Backup Exec, or similar solutions.
  • Oversee data backup management, including scheduling, monitoring, and testing backup and restore procedures to ensure data integrity and availability.
  • Monitor server and storage environments, addressing issues and planning for future capacity needs.
  • Manage and support Azure hybrid joined environments, integrating on-premises Active Directory with Azure AD to provide a seamless and secure user experience across both environments.
  • Manage and optimize VMware environments, including setup, configuration, and monitoring of virtual machines and networks.
  • Implement and maintain virtualized resources, ensuring efficient utilization and high availability.
  • Collaborate with teams to design and implement virtual infrastructure solutions that meet business needs.
  • Oversee MDF/IDF rooms, structured cabling, and rack management, ensuring compliance with safety and operational standards.
  • Collaborate with the Facilities Management team to manage power distribution, cooling systems, and environmental controls in data centers, including UPS, PDU, and backup generators.
  • Develop and maintain disaster recovery and business continuity plans, considering power and environmental factors.
  • Plan, implement, and manage cloud infrastructure solutions, including Azure and other cloud services.
  • Oversee hybrid cloud environments, ensuring seamless integration and optimal performance.
  • Manage cloud migration projects and ongoing cloud infrastructure maintenance.
  • Ensure all IT infrastructure operations comply with industry regulations and standards, including HIPAA.
  • Implement and monitor data protection measures to safeguard sensitive information and maintain compliance.
  • Conduct regular audits and assessments to ensure adherence to compliance requirements.
  • Manage relationships with hardware and service vendors, overseeing contracts, procurement, and issue resolution.
  • Serve as the primary contact for network-related issues, including managing existing IPSec tunnels with multiple partners.
  • Oversee unified communications systems, such as VoIP and video conferencing solutions.
  • Maintain comprehensive documentation of IT infrastructure, including network, server, and storage configurations, processes, and procedures.
  • Provide regular reports on infrastructure performance, security incidents, and project progress to senior management.
  • Participate in and lead incident management processes across all infrastructure areas, providing technical expertise to resolve issues promptly.
  • Implement and adhere to ITIL foundational processes, including Incident, Change, and Problem Management, ensuring consistent and efficient handling of IT issues.
  • Comply with all New York Proton Center policies related to Privacy Rules established under the Health Information Privacy and Portability Act of 1996 (HIPAA).
  • Perform other job-related duties, as assigned.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 7+ years of experience in IT infrastructure management, with demonstrated expertise across networking, server, storage, and virtualization domains.
  • Relevant certifications such as Cisco Certified Network Professional (CCNP), VMware Certified Professional (VCP), or similar credentials are highly desirable.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex infrastructure issues.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Strong collaboration skills, with experience working cross-functionally with IT and other departments.
  • A demonstrated willingness to learn and adapt to new technologies, with a curiosity and hunger for continuous learning and professional growth.

About the Area:

New York City is a major metropolitan city and is home to world-renowned cultural offerings. Outdoor attractions include a variety of parks and greenspaces, including Central Park, the Brooklyn Botanical Gardens, the Bronx Zoo, and the High Line. Multiple waterfronts on the island afford convenient access to scenic activities. Cultural activities abound in Broadway, Madison Square Garden, Lincoln Center, The Metropolitan Museum of Art, and the Museum of Modern Art. Iconic sites include the Statue of Liberty, Empire State Building, Rockefeller Center, Times Square, and the One World Trade Center. Championship teams in every major league sport; shopping abounds in SoHo, Fifth Avenue, Chelsea Market, and the Fashion district; and culinary offerings are second to none. The New York Proton Center is well-located for city living and suburb living, with multiple suburbs located 25 minutes from the Center, home to some of the best public-school systems in the country.

The salary range and/or hourly rate displayed is a determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. NYPC takes into consideration several factors in making compensation decisions including, but not limited to, skillset, experience and training, licensure and certifications, internal equity and other business and organizational needs.

The New York Proton Center (NYPC) strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.

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