Beer Den Team Lead

1 week ago


Bolivia, North Carolina, United States Lowes Foods Full time

Job Summary:

We are seeking a highly skilled Beer Den Team Lead to join our team at Lowes Foods. This role involves overseeing the daily operations of our Beer Den, ensuring exceptional customer service, and driving sales growth through effective inventory management and marketing initiatives.

About the Role:

The Beer Den Team Lead will be responsible for maintaining a clean and organized beer den, managing inventory levels, and coordinating events such as tap takeovers. They will also provide excellent customer service, educate guests on beer products, and promote loyalty programs to increase repeat business.

Key Responsibilities:

  • Maintain accurate inventory records and ensure timely ordering of supplies and draught beer.
  • Develop and implement strategies to drive sales growth, including promoting loyalty programs and offering personalized guest interactions.
  • Build and maintain strong relationships with distributor/wholesaler partners, brewery representatives, and internal stakeholders.
  • Conduct regular tastings and product demonstrations to engage customers and promote beer knowledge.
  • Train new staff members on operating procedures and best practices.
  • Monitor and maintain equipment, ensuring proper functionality and adhering to safety standards.
  • Collaborate with store management to achieve sales targets and implement operational improvements.
  • Ensure compliance with all relevant laws and regulations regarding beer sales and sampling.

Requirements:

  • Excellent communication and interpersonal skills.
  • Demonstrated knowledge of beer and ability to educate customers on various styles and attributes.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and organizational skills.
  • High school diploma or equivalent required; some college education preferred.
  • Minimum 21 years old.

Estimated Salary: $55,000 - $65,000 per year, based on experience and location. Benefits include health insurance, paid time off, and opportunities for professional growth and development.



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