Healthcare Representative
6 days ago
LifeBridge Health is seeking a Customer Service Representative to join our team.
About the Role:The Contact Center Agent I uses protocols, guidelines, and appropriate software programs to handle customer requests coming into the Contact Center by phone, EMR portal, LBH website, or other methods. The agent primarily handles requests in support of specific provider practices, departments, or other LBH services. Requests include appointments, prescription refills, or other provider practice-associated activity, including pre-authorization and referral follow-up. The agent works in partnership with other staff members and proactively identifies and responds to LBH customers' needs to enhance the customer experience.
Key Responsibilities:- Handle customer inquiries and requests in a timely and professional manner.
- Use protocols and guidelines to resolve customer issues and provide solutions.
- Work effectively with other staff members to ensure seamless customer service.
- Proactively identify opportunities to enhance the customer experience.
F formal working knowledge equivalent to an Associate's degree (2 years college) requires knowledge of a specialized field, 1-3 years of experience.
Compensation:This role offers a competitive salary range of $16.00-$21.00 per hour, based on experience. Benefits include health, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.
-
Patient Experience Representative
5 days ago
Baltimore, Maryland, United States Crothall Healthcare Full timeJob SummaryWe are seeking an experienced Patient Experience Representative to join our team at Crothall Healthcare. As a key member of our patient experience team, you will play a vital role in ensuring that our patients receive exceptional care and service.
-
Customer Service Representative
7 days ago
Baltimore, Maryland, United States Insight Global Full timeOverviewInsight Global is seeking a dedicated and customer-focused individual to join our team as a Remote Customer Service Representative. This unique opportunity allows you to provide support and information to Maryland Medicaid customers, making a meaningful difference in their lives.
-
Patient Experience Representative
5 days ago
Baltimore, Maryland, United States Crothall Healthcare Full timeCompany OverviewCrothall Healthcare is a leading provider of specialized support services to the healthcare industry. With over 2,000 healthcare service teams in 47 states, we are committed to delivering high-quality, innovative, and responsive solutions that make a meaningful difference in the lives of people, their communities, and themselves.We believe...
-
Healthcare Account Representative
3 weeks ago
Baltimore, Maryland, United States Gables Search Group Full timeAccount Executive Job DescriptionWe are seeking a skilled Account Executive to join our team at Gables Search Group. As an Account Executive, you will be responsible for driving lead generation and moving families into our senior living communities.Key Responsibilities:Work in a fast-paced industry to help families find the right senior care optionDeliver on...
-
Healthcare Customer Service Representative
3 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeLifeBridge Health is seeking a dedicated and compassionate Contact Center Agent I to join our team. As a vital member of our customer service team, you will play a crucial role in providing exceptional support to patients and families.In this dynamic role, you will be responsible for handling customer requests via phone, email, or online portal. You will...
-
Healthcare Customer Service Representative
3 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeLifeBridge Health is a leading healthcare provider in Maryland, serving over 1 million patients annually. We are currently seeking a skilled Contact Center Agent to join our team.The ideal candidate will possess excellent communication skills and be able to effectively handle customer inquiries and requests via phone, email, or other digital channels. The...
-
Medical Practice Representative
7 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeOverviewWe are seeking a Medical Practice Representative to join our team at LifeBridge Health, a leading healthcare provider in Maryland. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering high-quality patient care.Compensation and BenefitsThe salary range for this...
-
Medical Practice Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary">We are seeking a Medical Practice Representative to join our team at LifeBridge Health. As a Medical Practice Representative, you will be responsible for performing registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions.">Key Responsibilities:">Perform registration and scheduling...
-
Healthcare Nutrition Specialist
7 days ago
Baltimore, Maryland, United States Sodexo Full timeUnlock a fulfilling career as a Healthcare Nutrition Specialist at Sodexo, where you'll have the opportunity to make a meaningful impact on people's lives.About the RoleWe're seeking a part-time Registered Dietitian to work 16 hours a week at Rossville Rehabilitation and Healthcare Center in Baltimore, Maryland. This position offers benefits, a flexible...
-
Healthcare Support Professional
5 days ago
Baltimore, Maryland, United States Baltimore Medical System Full timeJob Summary:We are seeking a detail-oriented and organized Service Representative I to join our team at Baltimore Medical System. In this role, you will perform various administrative tasks to ensure the smooth operation of our health center.Key Responsibilities:Some of your key responsibilities will include:Managing patient records and completing medical...
-
Medical Contact Center Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Title: Medical Contact Center RepresentativeWe are seeking a skilled and compassionate Medical Contact Center Representative to join our team at LifeBridge Health. This is an exciting opportunity to work in a dynamic environment where you will be responsible for handling customer requests and providing exceptional service.About the Role:As a Medical...
-
Medical Clearance Representative
4 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob DescriptionWe are seeking a detail-oriented and organized Medical Clearance Representative to join our team at LifeBridge Health. This individual will be responsible for ensuring accurate and complete registration and authorization information for patients, primarily inpatient, observation, and outpatient care.The successful candidate will verify...
-
Medical Customer Service Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeSeeking Medical Customer Service RepresentativeWe are looking for a dedicated and detail-oriented individual to join our team as a Medical Customer Service Representative. In this role, you will be the primary point of contact for patients and providers, handling inquiries, resolving issues, and providing exceptional customer service.This is a full-time...
-
Financial Clearance Representative
7 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeFinancial Clearance Representative Role at LifeBridge HealthThis is a full-time opportunity at LifeBridge Health, a leading healthcare provider in Maryland. The Financial Clearance Representative will play a vital role in ensuring accurate and complete registration and authorization information for patients.Key Responsibilities:To verify demographic and...
-
Medical Practice Representative
6 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeWe are seeking a highly organized and detail-oriented Medical Practice Representative to join our team at LifeBridge Health. In this role, you will be responsible for performing registration and scheduling of outpatient appointments, as well as charge entry, collection of co-pays, and medical records functions.Job Summary: As a Medical Practice...
-
Healthcare Patient Support Specialist
7 days ago
Baltimore, Maryland, United States Lifelancer Full timeCareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.Job Title:Healthcare Patient Support SpecialistJob Summary:The Healthcare Patient Support Specialist will use effective listening and communication skills to support...
-
Healthcare Coding Specialist
7 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout the Job:We are seeking a highly skilled and experienced Certified Coding Specialist-Physician Based (CCS-P) to join our team at LifeBridge Health. As a key member of our revenue cycle department, you will be responsible for coordinating daily billing activities, maintaining consistent workflow, and working collaboratively with various stakeholders to...
-
Medical Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeMedical Practice Representative - OpportunityThis role offers a challenging and rewarding opportunity to work with a leading healthcare provider in Maryland. The successful candidate will be responsible for performing registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions.About the...
-
Baltimore, Maryland, United States University of Maryland Medical System Full time**Overview of the Role**We are seeking a highly skilled Business Operations Specialist to join our team at the University of Maryland Medical System. This individual will be responsible for planning, organizing, and managing the day-to-day business operations of one or more programs.Key Responsibilities:Monitor and analyze revenue and operating expenses for...
-
Medical Practice Representative
5 days ago
Baltimore, Maryland, United States LifeBridge Health Full timeAbout the Role:">Medical practice representatives play a vital role in ensuring the smooth operation of outpatient facilities. As a medical practice representative at LifeBridge Health, you will be responsible for registering and scheduling appointments, managing charge entry, collecting co-pays, and performing various administrative tasks related to patient...